Privacy Policy

Last updated: 01-01-2026

At Navyaceramics (Legal Name: ARTNSTONES), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from navyaceramics.com.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Business Information

Brand Name: Navyaceramics
Legal Entity: ARTNSTONES
GST Number: 29BTRPB1912P1Z7

Registered Address:
ARTNSTONES
#305, 7th Main Road,
Lakkasandra Extension,
Wilson Garden, Bannerghatta Main Road,
Bengaluru, Karnataka – 560076, India

Contact Email: support@navyaceramics.com
Phone: +91 9171218015

Scope of This Policy

This Privacy Policy applies to:

  • Online purchases made through navyaceramics.com

  • Customer interactions on our website

  • Offline purchases made at Navyaceramics physical locations (if applicable)

This policy does not apply to third-party websites or sellers not operated by us.

Information We Collect

Information You Provide

We collect personal information when you:

  • Place an order

  • Contact us via email, phone, or WhatsApp

  • Create an account

  • Participate in promotions or inquiries

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

Payment Information

Payments are processed through secure third-party payment gateways. We do not store full card or banking details. Only transaction references or last four digits (where applicable) are retained for record-keeping.

Automatically Collected Information

When you visit our website, certain data may be collected automatically, such as:

  • IP address

  • Device and browser type

  • Pages visited

  • Time spent on the website

We use cookies and similar technologies to improve website functionality and user experience.

Use of Cookies & Analytics

We use cookies and tracking tools such as:

  • Google Analytics

  • Facebook Pixel

  • Microsoft Clarity

These tools help us:

  • Understand website usage

  • Improve performance

  • Provide relevant marketing (where applicable)

You can disable cookies through your browser settings.

How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Communicate order updates

  • Provide customer support

  • Improve our products and services

  • Comply with legal and regulatory requirements

Information Sharing & Disclosure

We may share your information only when necessary, including with:

  • Payment gateways

  • Shipping and logistics partners

  • IT and website service providers

  • Legal or regulatory authorities when required by law

We do not sell or rent your personal information to third parties.

Data Storage & Security

Our website is hosted on Shopify, which provides secure data storage and encryption standards. We use SSL encryption and industry-standard security measures to protect your information.

While we take all reasonable precautions, no method of online data transmission is completely secure.

Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment

  • Legal compliance (such as GST and invoicing)

  • Fraud prevention

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Withdraw consent for marketing communications

  • Request account deletion (subject to legal requirements)

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of the revised policy.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka.

Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact:

📧 support@navyaceramics.com
📞 +91 9171218015